November 6th, 2008

No Face

New Profile Page Goes Live

After months of hard work and three public betas, our new profile page design is now live. We want to thank everyone for all the feedback. If you're interested in reading about the evolution of the design, just click on the profile tag and the entire history of posts will be available for you to read.

For those who have asked about an opt-out option, it's not going to be possible for us to provide that for the profile page or any other significant UI changes. While we would like to be able to support every permutation of the product, adding more complexity at core levels makes it really difficult to design and maintain.

For users that have been with LiveJournal for a long time, it may be hard to understand why we continue to evolve the user interface design. There are a number of factors that go into our decision making process when we make changes to the design of LiveJournal. User feedback is one of the most important ones, but it's not the only factor. Our goal with the profile page redesign and all the user interface design work is simply to make the website easier for everyone to use, which includes new users.

We know that for you, this may seem not very useful, since you already understand how to use the product. This is why we go through the painstaking process of creating beta versions, getting feedback, creating a new beta version and so on and so on until we achieve something that we feel comfortable launching. It's impossible for us to satisfy everyone, but we still try.

The profile page is a very difficult page to design given the personal nature of the information that is on there. The Account Settings project I think is a more clear cut example of how we are improving the LiveJournal experience for both new and old users alike.

Thank you.
No Face

Profile Page Design - Fix for Broken HTML in Bios

For people who had HTML in bios that was broken by the new Profile Page design. We just pushed live a fix to correct the problem. If you're still experiencing problems with the HTML in your bio, please let us know.

Update 7:26pm PST
We just wanted to let you all know that we are reading all the comments. We thought that we would post here again to clarify why we are doing this:
  • The current profile page does not scale well, and has not been significantly upgraded for years.
  • Our goal is to make the primary actions clear. This is why we're adding text next to the button icons, and calling out select actions.
  • We also have grouped information together that was scattered throughout the page.
As for an opt-out, the problem is that we have enough trouble making changes to the all the different permutations of LiveJournal that exist now. Going forward we have to be careful about how much complexity we add to the site because it makes the design and maintenance very difficult, and increase our response time to fixing problems.

Please read through lj_design. There you can see the months of history and work that were done on this page. All of our comments and feedback can be found there.

Please continue to provide us with feedback. I only ask that you try to be as specific as possible. That way we can respond to your requests and incorporate your ideas.

Update 11-10-08, 1:04pm PST
As requested, we are removing the link to LJ Seek from the new profile page due to some concerns about how it affects your privacy. The patch will go live sometime this afternoon.

Update 11-10-08, 4:11pm PST
We are still going through all the feedback and should have a response ready sometime this week, hopefully tomorrow.